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Privacy and Data Protection at mpobet

We take your privacy seriously. From the moment you open an account with your email or phone number through every deposit via DANA, OVO, GoPay or QRIS, your…

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How to Request Privacy Help

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Live Chat Support

Reach our privacy team in the app via the Help menu or web lobby footer. Our support staff in Denpasar and Yogyakarta operate daily from 08:00 to 23:00 local time and can process data requests within one business day.

Email Privacy Request

Send a formal data access, deletion or correction request to our Data Protection Officer at [email protected]. Include your account number and a clear description of your request. We respond within seven business days.

Account Settings

You control your privacy directly in your account. Open Settings > Privacy & Security to review which data we hold, update your contact details, manage cookie consent and view your last login activity on all devices.

HOW WE PROTECT YOU

Data Security and Account Safeguards

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS credentials are never stored on our main servers. Deposits and withdrawals route through certified payment gateways with their own encryption. We hold only a transaction reference, not your wallet password or card number.

Session Cookies and Login Security

We use secure, HTTP-only cookies to keep you logged in between visits. Your session expires after 30 minutes of inactivity on mobile and 60 minutes on desktop. Multi-device logins are tracked; suspicious access triggers a verification email within seconds.

Data Retention and Deletion

We keep your account data for the duration of your membership plus three years after account closure, unless local law requires longer retention. You can request permanent deletion of non-regulatory data at any time through live chat or email, processed within 14 days.

Third-Party Sharing Rules

Your information is shared only with payment processors, fraud-detection providers and where local law permits. We never sell your data. Regulatory bodies may request your information under legal order; we notify you unless prohibited by law.

Identity Verification Process

During signup and large withdrawals, we request a government ID scan to confirm your identity. Your document is stored encrypted and accessed only by our verification team. Scans are deleted 90 days after approval.

Cookie Control and Consent

Functional cookies keep you logged in; analytical cookies help us improve the lobby. You can disable non-essential cookies in your Settings or browser. Disabling them may slow your gameplay or prevent withdrawals via QRIS.

Privacy Policy Frequently Asked

Yes. Open your Settings menu and select Privacy & Security > View My Data. You'll see your profile, deposit history, bet records and device login activity. For a complete formal report including encrypted backups, email our Data Protection Officer at [email protected] with your account number. We deliver it within seven business days.

We retain DANA, OVO, GoPay and QRIS transaction references for seven years to comply with local tax and anti-money-laundering rules. Your actual wallet credentials are deleted immediately after the transaction completes. Transaction history stays in your account view for your own records indefinitely.

Deleting your account closes all access, but your data remains encrypted on file for three years unless you request permanent deletion. You can request total erasure of non-regulatory personal data through live chat. Your bet history and deposits may be retained per local law; we'll confirm what can and cannot be removed.

Your mpobet session is encrypted regardless of Wi-Fi security. However, your device's IP address and location may be visible to your network provider. We recommend using a VPN if you play on untrusted public networks. Your account login, bets and withdrawals are always encrypted end-to-end.

No. Your bet history, game choices and account activity stay private. We share only your name and transaction ID with payment processors to verify DANA, OVO, GoPay and QRIS deposits and withdrawals. Regulatory bodies may request data under legal order; we tell you when this happens unless prohibited by law.

Log into your account, go to Settings > Notifications and toggle off promotional emails. You'll still receive account security alerts, withdrawal confirmations and policy updates. Unsubscribe links appear at the bottom of every marketing email, processed within 24 hours.

We monitor for unauthorized access 24/7. If a breach occurs, we notify affected account holders via email and in-app message within 48 hours with details of what data was compromised and steps you should take. We also report to local authorities where law permits and publish a breach summary on this page.

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